FAQ

How does Artifai work?

We transform your ideas into unique art pieces with our text to image technology. Create personalised artwork, purchase and own the master piece.

Where are Artifai products made?

We have over 130 production partners in over 30 countries. Our products are typically produced locally from the address on the order.

Where will my order be shipped from?

We locally print in over 30 countries so your goods will typically be sent from one of our production sites in your local country.

This reduces the transportation risk of your printed goods and cuts down on the carbon emissions from transportation!

Can I make changes to my order once it has been placed?

There might still be time to make changes! Please contact us ASAP through the Contact page with your Order Number and the required changes.

Note: Once your order is printed and handed to the shipping company you will not be able to cancel your order or make any further changes.

Can I return my order?

Unfortunately, due to the custom nature of the products, we are unable to accept returns or exchanges for your prints. If you have any issues regarding your order please let us know through our Contact page and we will endeavour to fix the issue.

My order arrived damaged. What do I do?

This is an uncommon occurance but accidents to happen. If your order arrived damaged, please contact us via our Contact page within 2 weeks of receiving your order so we can find the best solution for you.

Please include the following:

  • an image of the damaged goods as well as the packaging
  • your order number